HOW TO ORDER

 

Terms and Conditions for Website Order

  1. Place orders at least 2 (two) days before delivery date for all cakes below and 20 cm. And 3 (three) days before delivery date for Cakes with size 20×30 cm and above & custom order.
  2. Orders can be placed from Monday to Sunday from 8 a.m. until 9 p.m., while deliveries are done from Monday to Sunday from 8 a.m. until 5 p.m.
  3. Orders made after 5 p.m. will be delivered the day after tomorrow.
  4. Orders can only be processed after the payment has been completed.
  5. Delivery is limited to Jakarta area only for online orders, and JADETABEK area for offline orders.
  6. Delivery fees are IDR 30.000 for Jakarta area (flat)

How to Order Online at Website

  • Please order at least 2 (two) days before delivery date.
  • Select your products by clicking ‘buy now’, then ‘check out’ to make the payment.
  • After completing your order, you will receive an email notification regarding your order & payment.
  • Payments can be made with credit card & bank transfer.
  • Orders paid by bank transfer or credit card will be processed after the payment has been verified.
  • To verify your Bank Transfer payment, email your bank transfer receipt to marketing@clairmontcake.co.id or via Whatsapp messenger to 0811 8855 283.

Offline delivery orders

  1. Call us at 021 727 88855, Whatsapp 0811 8855 283 or Email us at marketing@clairmontcake.co.idto place your delivery order.
  2. Payments can be made with bank transfer or cash on delivery (cod).
  3. Orders paid by bank transfer will be processed after the payment has been verified.
  4. For orders paid by cash on delivery, you will be contacted by our call center operator for verification.
  5. For bank transfer payments, below are Clairmont Patisserie’s account details:
    • Bank                           : Bank Central Asia (BCA)
    • Account Name           : PT PRIMA HIDUP LESTARI
    • Account Number       : 0703020116

To verify your Bank Transfer payment, email your bank transfer receipt to marketing@clairmontcake.co.id or via Whatsapp messenger to 0811 8855 283.